Four Weeks In

In the two weeks that have passed since my last post I've grown more comfortable in the office and been able to do some interesting stuff. I've also begun to drink more coffee. I began the internship doing some fairly un-engaging things - cleaning up client lists, keeping track of wholesalers, scheduling, etc. Since then I've seen a shift toward things that actually interest me. There's still a fair amount of the type of thing that I just mentioned. That comes with the territory, but it all has to get done if things are going to continue to function properly.

My main accomplishments thus far are cleaning up/centralizing the system they use to track clients or prospects, and putting together a detailed investment matrix with information on any of the money managers, mutual funds, bond funds, annuities, or other investment vehicles that UBS deals with. As I mentioned in an earlier post, the relationship is a key element of the Wealth Management business - both to bringing in new clients and keeping existing ones satisfied. Since everything really revolves around the interface between the client and the advisor, it's important that all members of the team are able to track each other's progress to both stay up to date or to pick up where the other left off. I developed a form that allows for easier tracking of interactions with clients and prospects, put it in a place where everyone can access it, and have helped to make sure everything is up to date. I've seen everyone on the team using it, so hopefully that means it's helped to improve the process a bit.

Next one is the investment matrix. This is still a work in progress since there is a LOT of information to consolidate. But it looks to be shaping up nicely. It's going to be used to narrow down options and identify preferred investment vehicles, so it's important that there be a lot of detail in the final product. It's been a good exercise to get me better acquainted with their business and the types of places they feel comfortable allocating clients' capital. Once I'm done with that I have a few more similar projects lined up, so I'm looking forward to what's to come.

Though I've grown a lot more comfortable in the office than I was in my first week or two, I'm only a month in so I'm definitely still getting acquainted with the business. Overall, it's a good place to be and I'll continue to do what I can to make the most of the opportunity