(MBA, Amazon)
Frugality: that is one of the core values at Amazon and door desks are an enduring reminder of that. Although you can see it across the company I think this is only a mean to a greater core value: customer obsession. Amazon is constantly seeking to satisfy its customers because it truly believes that happy customer equals more revenue in the future.
Amazon’s culture has been the most surprising part of the internship thus far. I’m positively impressed by seeing Jeff’s statement on maximizing long term FCF percolating through daily decisions. It is interesting to seeing a company maintaining that even after becoming a multi-billion-dollar organization. Some examples are: expansion to new regions where profits might not anytime soon, and discussions around making changes to the company’s current capabilities to accommodate a potential important customer at AWS.
Amazon is constantly classified as a Tech company that happens to be a retail company. I would argue it is a retail company that happens to sell products over the internet. I say that based on some aspects of its culture that I have seem, and I am totally biased by the fact that I am working at the more high-tech portion of the company (Amazon Web Services). Let’s go to the facts: Amazon is a low margin company (retail like), from this fact comes frugality; the company’s goal is to have the largest world’s selection (retail like), a high-tech company would probably have a goal related to its products; Jeff Bezos in its famous 1997 letter to the shareholders clearly states that the company is working to maximize future FCF (retail?, Tech?), although future FCF is definitely the ultimate component on any company’s valuation, I have never seen a high-tech firm completely ignoring quarterly results in favor of a greater good.
I believe it is important for Amazon’s success that it is a retail company. What is not (retail like) is probably the fast growth and innovation at Amazon. And this definitely distinguishes Amazon as a unique culture.
Frugality: that is one of the core values at Amazon and door desks are an enduring reminder of that. Although you can see it across the company I think this is only a mean to a greater core value: customer obsession. Amazon is constantly seeking to satisfy its customers because it truly believes that happy customer equals more revenue in the future.
Amazon’s culture has been the most surprising part of the internship thus far. I’m positively impressed by seeing Jeff’s statement on maximizing long term FCF percolating through daily decisions. It is interesting to seeing a company maintaining that even after becoming a multi-billion-dollar organization. Some examples are: expansion to new regions where profits might not anytime soon, and discussions around making changes to the company’s current capabilities to accommodate a potential important customer at AWS.
Amazon is constantly classified as a Tech company that happens to be a retail company. I would argue it is a retail company that happens to sell products over the internet. I say that based on some aspects of its culture that I have seem, and I am totally biased by the fact that I am working at the more high-tech portion of the company (Amazon Web Services). Let’s go to the facts: Amazon is a low margin company (retail like), from this fact comes frugality; the company’s goal is to have the largest world’s selection (retail like), a high-tech company would probably have a goal related to its products; Jeff Bezos in its famous 1997 letter to the shareholders clearly states that the company is working to maximize future FCF (retail?, Tech?), although future FCF is definitely the ultimate component on any company’s valuation, I have never seen a high-tech firm completely ignoring quarterly results in favor of a greater good.
I believe it is important for Amazon’s success that it is a retail company. What is not (retail like) is probably the fast growth and innovation at Amazon. And this definitely distinguishes Amazon as a unique culture.
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