A Typical Day @ Nationals Park

(BBA, The Washington Nationals Baseball Club)

I cannot believe I have already been here for over a month! I have fully adjusted and now have a daily routine. I thought I’d share a typical day of my in

ternship. As I mentioned in my last post, non-game days and game days are extremely different work environments. Game days are much more exciting, in my opinion. On a typical game day I work from 2pm-8pm.

2pm-3:30pm: I come in to the office, get settled, and start working on my current project. Last week I finished a Punch List of all the suites. I had to go around to all 79 suites in the stadium and take photos of places that needed touch-up work and fixing. This week, my project is to contact other baseball teams’ Enterprise and Events departments to receive information and brochures on their event plannin

g and price rates. Additionally, this week I have to edit and make the layout diagrams for the party clubs and rooms. This definitely is going to test my powerpoint ability!

3:30pm: I go grab the wristbands for the Diamond and Presidents Clubs that will be used during the game. Only those people with Diamond and President Club tickets are allowed to enter the clubs; therefore, wristbands are the most effective and efficient way to ensure only ticketed guests are in the clubs. Liam, a staff member in my department, and I walk to the Presidents Club, the Diamond Club, Section 126, and Section 119 and distribute the wristbands to the ushers. Those are the on

ly 4 locations that people can redeem their wristbands to enter the clubs. We also make sure there are podiums at these locations, and that everything in the clubs is ready for when the gates open. At every game, there are concierges in the clubs to greet and direct the guest. My department is in charge of ensuring that the concierges are there, on time, and ready. After we distribute the wristbands to the four locations, Liam and I post the concierge work schedule in the concierge check-in location. This whole loop usually takes us about an hour.

4:30-5:30pm: I head back to the office and work on my assigned projects.

5:30pm: Liam and I take another loop to make sure that the concierges and ushers are in places at the designated locations. After doing this final loop with Liam, he heads into the Diamond Club and I go work on my pre-game project.

6-7pm: My co-intern, Jim, and I work on throughput times before every game. Our department is trying to figure a more efficient way for people to get drinks and food, by minimizing their wait and process time. We are trying to prove that the method we currently use is not efficient. Jim and I time, count, and calculate the number of people that are served at s

pecific concession stands.

7pm: I meet up with the rest of my department’s team in the Diamond Club, where we can work while watching the game. (It’s a great view of the whole field)

8pm: Workday is over. I can either head home or stay and watch the game.

That is what a typical day at Nationals Park is like on a Game Day. Everyone in my department is extremely friendly and helpful. We spend a lot of time together as a team. On Non-Game Days we all spend a lot of time in the office together. Even though we are all doing different things and working on separate projects, there is still a social atmosphere around the office, and always someone to help, answer questions, etc. The people working in my department are young and fun, which definitely enhances my social life as an intern. I’m really enjoying my internship and can’t wait to update everyone again!